Whether you’re a Digital Project Manager or not, working in a small web company means you will undoubtedly have to act as a Digital Account Manager at one time or another. But what is good digital account management, what skill set do you need and what makes a great Digital Account Manager?
Like it or loathe it, when working in a small web agency as a Digital Project Manager you will have to perform account management duties, it’s as simple as that. But why should you actually embrace the opportunity rather than shun it and how can you go about managing the additional work load?
When hired as a Digital Project Manager you expect to spend your days managing digital projects. So why is it you always seem to end up performing account management tasks that appear out of nowhere and drain your valuable time and why do some hate it so much?
In this final part of the Michael Dlugosch talks about Sloth, the last of the digital project management deadly sins. It deals specifically with the constant struggle Digital Project Managers have when trying to allocate resource to their projects only to discover there is none available. Oh how everyone can surely relate to this issue!
In this excellent second instalment, Michael Dlugosch talks about Gluttony and Lust, the next two deadly sins of Digital Project Management. If you want to read about ways you can minimise going over budget on Digital Projects and what it really means to be a Digital Project Manager then read on.
The first in a series of guest posts by Michael Dlugosch, Senior Consultant at Kwantik, discusses the Seven Deadly Sins of Digital Project Management and how to avoid and combat them. In Part 1, Michael talks about why we need to educate clients and why we should be lenient towards Account Managers – The sins of Vanity and Envy.
As a Digital Project Manager, by consistently displaying a high degree of honesty, trust and integrity to everyone throughout the digital project’s entire lifecycle helps improve your chances of success, cements your position as a solid leader and earns you respect from both client and project team alike.
When managing digital projects Digital Project Managers will need to make constant decisions that each have the capability to make one group of people happy and another upset. While you can’t always keep everyone happy, by adopting a ‘consider, analyse and communicate’ decision making process you can improve your chances of maintaining peace and harmony amongst everyone.
Increase the accuracy of your digital project time estimations using the following approaches.
Ever started a digital project only to realise you’ve underestimated? Read why this always happen and how you can increase accuracy of digital project estimations.
Defining realistic and measurable digital project KPIs, and keeping them at the forefront of everyone’s mind, is not only one of the most crucial parts of a digital project manager’s role, but also takes comparatively less effort than most other project tasks you will perform for what is a huge benefit to all.